Refunds/Returns, Shipping, and Commission Policies
There are NO REFUNDS for pattern purchases. Patterns are clearly labeled as such. It is not possible to return digital items.
Measurements and care instructions are outlined in the descriptions of physical items. Please read item descriptions carefully to ensure fit and proper care for longevity of your purchase.
If you have another issue with a physical item then please do not hesitate to reach out. I respond to messages within 1 business day under most circumstances. Returns/exchanges/refunds are on a case-by-case basis as quickly as possible.
All physical item orders are shipped in 1-2 business days, using your selected shipping method. If there are any delays, I will contact you with a timeline. Tracking will be provided as soon as your order ships. Up to $50 of insurance is included for all Priority Mail shipments. After your package leaves me, it is the hands of the shipping provider.
All art prints are unframed and packaged carefully in paperboard mailers so they should get where they're going in perfect condition.
If interested in a custom order, please contact me with as much information as possible about what you want, when you want it, and how much you want to pay.
When a custom order request is made, I will generally respond within 1 business day.
A custom order will cost more than a ready-to-ship item, so please keep that in mind. Serious inquiries only!
I will do my best to accommodate your budget and timeline needs, but this is not always possible. I will provide an ETA as well as updates throughout the process to make sure your item is to your satisfaction.
I am one person named Michelle! I've been designing and selling handmade items online since 2013 and you might recognize me and my patterns from Etsy, where I began.
I've been crocheting since I was 7 (I won't tell you for how many years!), and I've been knitting for not so long. I love nerdy stuff - books, TV, movies, games - and a lot of my designs are inspired by pop culture. I also do art, and you can find prints and sometimes stickers in the aptly named section of the shop.